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Privacy Policy
MariSafe knows that you care how information about you is used and shared, and we appreciate your trust that we will act carefully and sensibly. This notice describes our privacy policy.
MariSafe is the sole owner of the customer information collected on this site, and is committed to protecting your privacy and disclosing to you its information practices, including notifying you of:
1. What personally identifiable information of yours or third party personal
identification is collected from you through our Website.
2. The organization collecting your information.
3. How your information may be shared.
4. With whom your information may be shared.
5. What choices are available to you regarding collection, use and
distribution of your information.
6. The kind of security procedures that are in place to protect the loss,
misuse or alteration of your information under MariSafe control.
7. How you can correct any inaccuracies in your information.
If you feel that MariSafe is not abiding by this posted privacy policy, please contact the Chief Privacy Officer at cpo@marisafe.com, toll-free at 866.362.7472, or via regular mail at:
7455 16th Street East. # 107
Sarasota, FL 34243.
Information Collection and Use
Information about our customers is an important part of our business and therefore we will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. The information we learn from customers helps us customize and continually improve your experience at MariSafe. Here are the types of information we collect:
Information You Provide
We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future experiences for you, improving our offerings, and communicating with you.
Email Communications
To help us make emails more useful and interesting, we often receive a confirmation when you open email from MariSafe if your computer supports such capabilities. You may of course choose at any time not to receive email or other mail from us.
Information from Other Sources
We sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.
Automatic Information
We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses our site. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a customized experience at MariSafe if we cannot recognize you, we want you to be aware that these tools exist.
Cookies
Cookies are alphanumeric identifiers that we transfer to your computer`s hard drive through your Web browser to enable our systems to recognize your browser. Usage of a cookie is in no way linked to any personally identifiable information while on our site, but allows us to provide features such as our interactive shopping cart. Once you close your browser, the cookie simply terminates.
The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of MariSafe`s most important features, and we recommend that you leave them turned on.
Log Files
We use IP addresses to analyze trends, administer the site, track your movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Sharing
We will share aggregated demographic information with our partners. This is not linked to any personal information that can identify any individual person.
We use a credit card processing company to bill you for goods and services. This company does not retain, share, store or use personally identifiable information for any secondary purposes.
We partner with other parties to provide specific services. When you sign up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of MariSafe, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Links
This web site may contain links to other sites. Please be aware that MariSafe is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.
Newsletter
If you wish to subscribe to our email newsletter, we ask you for contact information such as name and email address.
Surveys & Contests
From time to time we may request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code or age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of our site.
Security
This Website takes every precaution to protect your information. When you submit sensitive information via our website, your information is protected both online and off.
When you enter sensitive information such as your credit card number, that information is encrypted and is protected with the best encryption software in the industry – SSL (Secure Sockets Layer). While on a secure page, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off line. All of our customer’s information, not just the sensitive information mentioned above, is restricted in our offices. Only team members who need the information to perform a specific job (for example, our billing staff or a customer care representative) are granted access to personally identifiable information. Our team members must use password-protected screen savers when they leave their desk. When they return, they must re-enter their password to gain access to your information. Furthermore, ALL team members are kept up to date on our security and privacy practices. Every quarter, as well as any time new policies are added, our team members are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.
If you have any questions about the security at our website, you can contact us at security@marisafe.com, toll-free at 866.362.7472, or via regular mail at:
7455 16th Street East # 107
Sarasota, FL 34243.
Site and Service updates
From time to time we may send you site and service announcement updates. You are not able to unsubscribe from service announcements, which contain important information about our services. We communicate with you to provide requested services and in regard to issues relating to your account vial email or telephone.
Correcting/Updating Personal Information
If your personally identifiable information such as your zip code changes, or if you no longer desire our products and services, we will provide you a way to correct, update or remove your personal data provided to us. This can be done by accessing your My MariSafe account via our Website or by contacting our customer care team at customercare@marisafe.com , toll-free at 866.362.7472, or via regular mail at:
7455 16th Street East # 107
Sarasota, FL 34243.
Choice/Opt-In
You are given the opportunity to "opt in" of having your information used for purposes directly or indirectly related to our site at the point where we ask for the information. For example, when you register for a My MariSafe account, but don’t want to receive our email newsletter, you can choose to keep your email address off of our lists.
If you no longer wish to receive our newsletter, promotional materials or any other information, you may opt out of receiving these communications by replying to unsubscribe in the subject line in the email you receive or by contacting our customer care team at customercare@marisafe.com , toll-free at 866.362.7472, or via regular mail at:
7455 16th Street East # 107
Sarasota, FL 34243.
You are always notified when your information is being provided to outside parties. We do this so you can make an informed choice as to whether you should proceed with services that require an outside party, or not.
Notification of Changes
If we have a change in our privacy policy, we will post those changes on our Homepage so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you by way of an email. You will have a choice as to whether or not we use your information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
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